Privacy Policy

Effective Date: Jan 2025

This Privacy Policy governs the collection, processing, use, and safeguarding of data in connection with access to and use of the SENSOLIST Platform, a system operated and managed by SENSOLIST, a division of VEGA TEK HUB Group (“we”, “us”, “our”). This Policy applies to all users, clients, and their authorized users who access the platform, including its associated hardware, software, dashboards, APIs, and integrated services (collectively, the “Platform”).

By accessing or using the Platform, you acknowledge and agree to the practices described herein.

1. Data Ownership and Access

Each user, whether an individual or legal entity, shall have access only to their own data, which includes any information submitted, transmitted, generated, or collected in connection with their use of the Platform. Under no circumstances will users have access to the data of other users or clients unless expressly authorized in writing by the data owner and approved by SENSOLIST.

SENSOLIST does not access or utilize client data beyond what is technically required to maintain licensing, system operability, or user account management functions. Such limited access includes metadata and account-level identifiers necessary for ongoing system support, user authentication, version control, and subscription validation. This limited access does not extend to the content, structure, or meaning of any operational, environmental, industrial, or proprietary data input, generated, or visualized by the client.

2. Responsibility for Data Protection and Confidentiality

The client remains solely responsible for all data confidentiality, security, and protection measures with respect to its own data processed, stored, transmitted, or generated through the Platform. This includes the responsibility to implement internal data classification protocols, encryption practices, access control mechanisms, and regulatory compliance requirements where applicable, including under but not limited to the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other relevant national or sectoral privacy laws.

SENSOLIST shall not be held liable for any unauthorized disclosure, data breach, loss, or corruption of data that occurs due to the client’s failure to properly secure access to their own user environment, credentials, hardware connections, third-party integrations, or other infrastructure used in connection with the Platform.

3. Purpose and Use of Data

SENSOLIST collects and processes only such information as is necessary to provide, operate, and maintain the Platform and its associated licensing, including for purposes of account verification, operational alerts, and service notifications. Personal data such as name, email, organizational affiliation, IP address, and session logs may be processed strictly in accordance with the service contract and applicable law.

All operational and sensor-related data remains under the ownership and control of the client. SENSOLIST shall not access, analyze, disclose, or share such data for any purpose other than service continuity and system diagnostics unless authorized in writing by the client or required by law.

4. Data Transfer and Processing

Where data transfer occurs between jurisdictions, the client acknowledges that such transfer may be subject to international data transfer regulations and that appropriate safeguards, such as Standard Contractual Clauses, will apply where required. The client is responsible for ensuring that their use of the Platform and any data transfer originating from their operations complies with applicable data localization or export control laws.

5. Limitation of Liability

SENSOLIST disclaims all liability for data breaches, unauthorized access, or loss of confidentiality resulting from inadequate client-side security controls, including but not limited to weak authentication methods, negligent password management, unsecured third-party integrations, and improper hardware or network configurations.

SENSOLIST shall not be liable for any claims, damages, or losses arising from or relating to the client’s internal data governance failures or failure to comply with legal obligations applicable to the client’s use of personal, industrial, or sensor-derived data through the Platform.

6. Retention and Deletion

Data collected or transmitted via the Platform shall be retained by SENSOLIST only for as long as necessary to fulfill the purposes described above or as required under applicable laws. Clients may request the deletion of their data, subject to a reasonable verification process and confirmation that such deletion will not impair the operation of active contracts, licenses, or regulatory obligations.

7. Updates to This Policy

SENSOLIST reserves the right to update this Privacy Policy from time to time to reflect legal, technical, or operational changes. Notice of any material changes will be provided through the Platform or by direct communication. Continued use of the Platform following such updates constitutes acceptance of the revised policy.

8. Contact

For any questions, concerns, or requests relating to this Privacy Policy, clients may contact:

SENSOLIST – VEGA TEK HUB Group
Email: [email protected]
Legal inquiries: [email protected]